Terms & Conditions

Last Updated: 24-09-2025

Welcome to DevNexus Solutions Private Limited (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern the use of our website https://devnexussolutions.com (the “Website”) and the professional services we provide, including web development, app development, digital marketing, CRM setup, automation, and related IT solutions (the “Services”).

By accessing our Website or engaging our Services, you (“Client,” “you,” or “your”) agree to these Terms. Please read them carefully.

1. Our Services

We provide IT and digital solutions including (but not limited to): • Website & application design and development • UI/UX design • Digital marketing (SEO, paid media, content, social media) • CRM setup & automation • AI & blockchain solutions • Hosting, maintenance, and technical support The scope, deliverables, and timelines for each project will be confirmed in a written Proposal, Quotation, or Service Agreement.

2. Client Responsibilities

To ensure smooth project execution, you agree to: • Provide accurate and timely information, approvals, and materials. • Confirm that all content you provide is legal and properly licensed. • Grant us necessary access to accounts, tools, and platforms. • Respond to communications in a reasonable timeframe.

3. Fees & Payment

• Service fees will be shared in writing before starting work. • 50% advance is payable before project commencement. • Balance is due on delivery or agreed milestones. • Invoices must be paid within 7 days of issue. • Late payments may result in suspension of Services. • Payments once made are non-refundable unless otherwise agreed.

4. Deliverables & Ownership

• Full rights are transferred to you after complete payment. • DevNexus retains ownership of pre-existing frameworks or tools. • Open-source/third-party software remains under its original license.

5. Confidentiality

Both parties agree to protect confidential information and not disclose it without consent.

6. Use of Third-Party Services

Our services may rely on third-party providers (Google, Meta, CRMs, hosting). • We are not liable for downtime/issues caused by them. • Clients must renew subscriptions unless agreed otherwise.

7. Warranties & Limitations

• We provide services with professional care but do not guarantee business outcomes. • Not liable for loss of profits, third-party issues, or delays from incomplete inputs. • Liability is limited to the fees paid for the specific Service.

8. Indemnity

You agree to indemnify DevNexus Solutions from claims arising from your content, rights violations, or misuse of Services.

9. Marketing & Portfolio

We may showcase completed projects in our portfolio unless you request confidentiality in writing.

10. Support, Hosting & Maintenance

Ongoing support or hosting is only included if agreed in the contract. Extra requests may be billed separately.

11. Cancellation & Termination

We may suspend/terminate services for non-payment, misuse, or violations of these Terms.

12. Force Majeure

We are not responsible for delays beyond our control (natural disasters, outages, strikes, etc.).

13. Data Protection & Privacy

We comply with India’s DPDP Act 2023 and GDPR where applicable. See our Privacy Policy for details.

14. Governing Law & Dispute Resolution

These Terms are governed by Indian law. Disputes will be handled in Gurugram, Haryana courts after amicable attempts.

15. Updates to Terms

We may update Terms occasionally. Continued use means acceptance of updates.

16. Contact Us

DevNexus Solutions Private Limited 26 B, Ground Floor, Tower B-2, Spaze I Tech Park, Sector 49, Sohna Road, Gurugram, Haryana, 122018 Email: contactus@devnexus.in | Phone: +91 9211815556

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Get in Touch

Please fill out the form to help us understand the areas where you require assistance.

Phone

Email: contactus@devnexus.in

Phone: +91 9211815556

Location: 26-B, Spaze Itech Park, Sector-49, Gurgaon, 122018

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